We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (27)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
19 Jun 2018 20:51
looks strong. has funny smell tho. tnx
19 Jun 2018 02:10
18 Jun 2018 14:26
As described, thanks !
11 Jun 2018 02:30
The quality is good.
8 Jun 2018 06:20
Fast shipping. Good quality. Thank you.
30 May 2018 02:57
28 May 2018 08:01
22 May 2018 00:56
Great.!!! I got it in 22 days.
20 May 2018 11:07
good product and fast delivery.
18 May 2018 20:59
super fast shipping! great product
16 May 2018 17:02
15 May 2018 01:55
8 May 2018 10:47
Produto 5* recomendo!
7 May 2018 21:31
Ótimo produto, vendedor enviou rapidamente , muito obrigado.
7 May 2018 19:20
very good, and reached super fast!
6 May 2018 06:03
5 May 2018 10:44
Fast delivery to Bulgaria , very good price and quality I recommended the store
2 May 2018 12:36
2 May 2018 07:46
딱 10일만에 왔네요. 좀 퀘퀘한 냄새가 나지만 없어지겠죠. ㅎ 추카배터리 3개까지 가능하고 수납공간도 충분하네요
2 May 2018 06:35
29 Apr 2018 23:47
Great Product great price.
29 Apr 2018 10:28
first very positive reviews. a see time
29 Apr 2018 02:40
Tello fits neatly. Although the handle is slightly smaller, there is no problem because it is light overall.
25 Apr 2018 00:42
17 Apr 2018 10:52
Very nice product, you should sell it on the Syscoin Blockmarket application you can download from Syscoin.org , free worldwide trade on the blockchain. Watch their video's for explanation.
15 Apr 2018 20:50
Item receive in good condition and same as being advertise in apps..tq
5 Apr 2018 20:28
Fast Delivery. Thank You. From livewox.
31 Mar 2018 10:47
The bag has just arrived and it looks and feels very nice. The Tello and the battery’s fit in very good.
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